Graduates of this programme will be equipped with the knowledge and skills to be prepared for an uncertain future. They will know how to identify and satisfy unmet needs in a wide range of sectors. They will execute leadership roles in organisations in the private and public sectors, spearheading change processes, envisioning the future, managing multidisciplinary teams and overcoming innovation roadblocks.

On the role of service design in shaping the future, says Kristaps Banga, Innovation Lead at Accenture Latvia:
 

“We need storytellers. We need people with empathy who can actually put themselves in the situation of the customer, and have an understanding of the full user-experience cycle, starting from production and development, through the whole experience, involving business partners, ecosystem partners, and the end user.”


The study process includes study periods abroad to Kuldīga in Latvia and Rovaniemi in Finland. 

 

Are you our ideal candidate?

Do you have a minimum of two years of professional work experience and a Bachelor’s degree in any field of study? Then you meet the prerequisites for the Master’s in SDSI.

We welcome candidates and future leaders who are passionate about service design and aiming at becoming leaders in service design. We value diversity and welcome students from a range of geographical locations, nationalities and backgrounds.

We encourage you to apply if one of the following statements describes you:

  • A mid-level or senior professional from industry or the public sector who can demonstrate creative talents and leadership in innovative projects

  • Self-employed professional

  • Emerging entrepreneur

  • Motivated individual

Read more about the SDSI admissions procedure at https://apply.sdsi.ma, and look for the Apply button, starting with February 15, 2022!

For questions, please, contact the SDSI Head of Programme, Ilze Kundziņa at ilze.kundzina@sdsi.ma. SSE Riga Lecturer and PhD Candidate Inga Gleizdāne is SDSI Local Programme Director and coordinates the SDSI course at SSE Riga.

More information about SDSI structure, course content and faculty is available at the SDSI website www.sdsi.ma.