Creative Problem Solving
September 25, 2019, 9:00 – 17:00
September 26, 2019, 9:00 – 17:00
SSE Riga, Strēlnieku 4a
In modern economies, creativity has become key. Not only creative industries generate huge revenues worldwide, but also they have demonstrated their resilience during the European economic crisis with continuously growing job creation, when the number of jobs in the rest of the economy fell. Companies that embrace creativity and employ diverse creativity and innovation tools and techniques in the workplace enjoy greater market share and competitive leadership.
Dr. Aleksandra Klein, WU Vienna University of Economics and Business. Since she joined academia, Aleksandra has focused on complex phenomena in interdisciplinary settings, with the leitmotiv ‘Creativity Meets Performance.’ In her research, she collaborates with scholars from reputable European universities. Aleksandra’s work has been presented at forums of the major professional and academic associations. Running graduate and undergraduate classes in Austria and abroad, she is the recipient of prestigious Austrian State Award for Excellent Teaching ‘Ars Docenci.’ Before starting her academic career, Aleksandra worked in consulting, finance, and social business.
Working in a dynamic business environment, problem-solving skills have become essential attribute for any profession. Given that traditional ways of hierarchical decision-making processes are simply not enough, this course will deal with creative problem solving. Specifically, creativity and innovation tools and techniques will be discussed and put into practice. Following problem statement, course participants will be provided a comprehensive creativity and innovation toolkit, which will help them to work both individually and in team on this actual problem they face. Participants will learn by doing, meaning that the main goal will be to come as close as possible to a range of best possible solutions by using this toolkit.
Who should attend?
Covering a wide range of creativity and innovation tools and techniques, this short course will be useful for professionals, who want to boost their creative performance and confidence in problem solving. Individuals and teams currently facing a complex problem at work will especially benefit from unconventional methods learnt and used in this course.
Problem Statement: Understanding Why?
- Introduction and Hard Facts
Creativity vs. Innovation
Individual vs. Group Creativity
Creativity vs. Critical Thinking
- Understanding the Situation
- Defining the Problem
Methodology: Learning How?
- Creativity and Innovation Toolkit
Divergent vs. Convergent Techniques
Open vs. Closed challenges
Individual vs. Techniques
Product vs. Services
Results: Getting What?
- Analytical Approach to Decision Making
- Integration of Results
Upon completing this course, you will be able to:
- Learn about creativity and innovation
- Distinguish between different creativity and innovation tools
- Understand various individual and group creativity techniques
- Define and analyze the problem using these tools
- Integrate the results using analytical decision-making approach
590 EUR + VAT Early bird fee (if paid by September 13, 2019)
725 EUR + VAT Standard fee
If you are unable to attend, you are welcome to send a replacement: however, prior notification is required. The cancellation in writing must be received if the fee is to be refunded. Cancellation within a month of the Programme start date is a subject to a 50% refund only.
By submitting the form (below) you guarantee the payment of participation fee, confirm that the information submitted is correct and the cancellation terms have been noted.