Effective International Communication

Effective International Communication

This is an interactive course, conducted in Offshore English.

Programme dates: March 13-14, 2017


You may wish that the world spoke your language and communicated in the way you do at home. But in today’s business world most of us have to deal in any one day with people from several countries, each with their own native language. You will probably speak to each other in English, but is their English your English? And both will have different ideas as to how one should communicate.


If you do business outside your own country or work with foreign colleagues, you need to be sure your point of view is listened to, understood and accepted. This course is designed to give you the skills and confidence to be a successful communicator in the international business arena.

  • What is required to be an effective international communicator?
  • What is your communication style? Are you Analytical, Amiable, Expressive or a Driver? What do these labels mean? Can and should you change your style?
  • How big is the difference in communication styles around the world? Very big. But they are bridgeable if you know what those differences are. How do the Latvians, say, differ in communication style from people in other parts of Europe, in Asia, Africa and the Americas?
  • What communication channels should you use? What must you do to keep control of meetings, teleconferences and web-based communication with your foreign colleagues and partners?
  • What is Offshore English and how should you use it?
  • What Key Skills do you need to be a successful communicator... anywhere? You should:
  1. Put yourself in the other person’s shoes;
  2. Have a clear message;
  3. Be succinct, structured, comprehensible, interesting, and persuasive;
  4. Ask questions and listen actively;
  5. Sound strong and look confident.

Richard Pooley has been communicating internationally since he was 5 years old, when he moved from the UK to Venezuela. He has lived in 9 countries and worked in over 30.  He was Managing Director of the UK-based management and language training company, Canning, until 2012. He now lives in France and continues to do specialist communication, negotiation and cross-cultural skills training around the world. His book on international negotiation skills – Why Doesn’t He Use a Spoon? – was  published in September 2014.


690 EUR + VAT Early bird fee (if payment is made before February 18)
725 EUR + VAT Standard fee

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Participants Say


“A masterclass on human interaction!”


Mārcis Rokjānis
Head of the MediaXchange Department
MTG TV Latvia
Attended the course on November 2-3, 2015


"There are neither notebooks nor formulas in Richard's class. Instead, there are many real-life examples and a lot of true stories. Fascinating ones."


Agnese Kleina-Kirhnere
Entrepreneur, journalist, editor and publisher
SIA Whimsical Agnesiga
Latvia, SSE Riga EMBA Class of 2015








For additional programme information
please contact:


Santa Zeidaka
EMBA & Executive Education Recruitment Co-ordinator
Phone: +371 67015824 / +371 29682525